On my previous blog, I wrote about “Clean Core within SAP Sales and Service Cloud extensions” and defined the Clean Core Extensibility as the “way of extending SAP systems without messing with the core application”.But, when speaking about Clean Core...
This blog post mainly focuses on the Default field update in the field level using adaptation Rules in SAP C4C.
Objective: Creating a custom logic using Determination. SAP recently announced a new service solution called SAP Service Cloud V2. The new SAP Service Cloud that uses sap business technology platform (BTP) revolutionizes the service industry with a ...
Have you ever heard of SAPs Clean Core concept? Have you ever deep dived into the world of SAP CX solutions on an implementation project? Or maybe, have you been part of a team that struggled due to huge developments that touched product’s core makin...
Administrators can configure additional Ticket related UI configuration, Output management, Additional E-mail channel configuration, Fiori Interactions, Timelines etc. using the Ticket Configuration inside Service and Social in Administration Work Ce...
Hi Everyone, In the latest SAP Service Cloud V2 update, the familiar Workflow Management has undergone a rebranding, emerging as the more user-friendly Autoflow Management system (which is still being updated). This transition offers a new and intui...
O SAP Sales Cloud faz parte do SAP Customer Experience (CX), e é uma solução de gerenciamento de vendas, projetada para ajudar as empresas a gerenciar suas atividades de vendas de forma mais eficiente e aprimorar sua relação com os clientes. Com o SA...
The Utilities Product Integration Layer (UPIL) provides an interface to translate Utility Product in to Billing Master Data of SAP S/4HANA Utilities. This framework provides the ability to map rate operands of SAP S/4HANA Utilities with attributes of...
Now we can configure the data that you want to display as part of customer insights. Admins can design their own custom metrics using generic iFlows and integrate critical insights from third-party systems into Accounts in addition to basic critical ...
As you may be aware POSDM(Point of Sales Data Management) system traditionally sits under BW as its generally an integral component/system within BW. However there are few customers who have decoupled POSDM and BW primarily to reduce the dependency o...
Delete Contract Account Name in SAP C4C Application - Backend Configurations, Pre-requisites.
"The best way to predict the future is to create it together with your suppliers." - Abraham LincolnWith SAP Enterprise Service Management, your service agents have customer, supplier, and employee information at their fingertips. Using the collabora...
SAP have contacted to me to say that they keep getting questions from people who have taken the below blog post seriously. The problem is if I post a clarification saying it is just an April Fools joke no-one will take me seriously. So I have obtaine...
SAP Sales and Service Cloud Version 2 provides KPI Cards inside Account which are called "Key Metrics". Besides SAP Delivered KPI Cards, you have the option to create your own Key Metrics by fetching the data from outside, into SAP's predelivered tem...
Unlocking Sales Excellence: Explore the Power of SAP CPQ in streamlining business processes for seamless sales operations.
Abhijit_Shinde
on:
Implementing Dynamic Case Flows Based on Case Type
Jens-Limbach
on:
Working with Determination in the Service Cloud V2...
