on 11-06-2023 3:57 PM
Anyone else find it frustrating how much sales material is out there on some of these new features but all real information and documentation is missing or deficient? The release notes on Joule do not at all make it clear when it will be available or what steps you will need to take to implement it
The whats new viewer directs you to a KBA and the KBA has two dead links to some page on SAP help. I would have expected a feature which was such a focus of SuccessConnect to have a better rollout at least on the information side. The MS teams integration documenation and information is also extremely deficient
This community change is also very frustrating. I don't a high expectation that anyone will even see this post. The engagement of the community since the change has been so much lower. Is anyone else frustrated with SAP's communication and engagement related to product features which are conversely so meticiously sold to new customers? We all get executives seeing these new product features and demanding that they are implemented, and it makes us look foolish when we have no idea how to actually do that or provide realistic expectations
Hello Stephen,
Your voice is heard. Fully understood your feedback and concerns.
Let me add some clarities as follows.
I hope it helps clarify. Thank you!
Best Regards,
Leo
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